Feature

Why This Matters

Your Current IT System

Microsoft Exchange 2010, Outlook 2010, Outlook for Mac 2011

The latest versions of software give you the security, performance, and features you need

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Native Blackberry Enterprise Server, iPhone, Palm, and Activesync support

Full wireless sync of contact, calendar, and email.  Move an email to a folder on your phone, it moves in your mailbox.

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Unlimited email storage

No more fights with users about “your mailbox is too large”

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Remote wipe for most smartphones, to protect you if your mobile device is lost or, worse, stolen

Your personal and corporate data, photos, and contacts can be deleted wirelessly, protecting you, your contacts, and your family

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Outlook Web Access, for browser-based access to your email

Secure but fully featured web email client, when you need to get to your mail, calendar, or contacts and don’t have your regular email client handy

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SharePoint for group collaboration, wiki, document storage, and CRM

Improve productivity and visibility with secure and flexible  team collaboration  solutions

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Server-based anti-spam and anti-virus

Desktop anti-spam solutions still let all the spam through to your mobile.  Server-based is secure, comprehensive, and included

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Secure remote access to email through Outlook and Entourage without needing a VPN

VPNs are expensive to buy and maintain and slow and troublesome to use.  We give you the same security but without the hassles

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24x7x365 management and support

What is the cost to you of an outage?  How long will it take for your IT person to get to your office and get your server running again?  Your customers expect round the clock response, so should you

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Real-time online backup

Ensure your data and archived emails are constantly backed up to secure remote servers, so if your laptop is lost or stolen, or the hard drive crashes, we can quickly get you back in business

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Comprehensive  laptop security package, including firewall, anti-virus, and anti-malware (Hybridge Complete Care package)

Plain Anti-Virus isn’t enough anymore.  Secure firewall and anti-malware protection is essential to protect your users and your business

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New/replacement laptop and mobile device setup and data transfer (Hybridge Complete Care package)

You shouldn’t pay just because you bought a new laptop.  We’ll advise you on your options and setup your new laptop, even if you move to a Mac

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Feature

Why This Matters

Your Current IT System

Power: Dual-feed power circuits, plus UPS and generators

A power outage, brown-out, or even just a tripped circuit breaker can crash your servers.  Reliable power from more than one source is the foundation of a reliable datacenter

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Internet: Multiple Internet connections and redundant firewalls/routers/switches

Individual Internet connections can and do go down, sometimes for hours.  Multiple connections from different providers maximize availability

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Storage: EMC RAID10 Storage Area Network

The acronyms aren’t important, but having your data stored on multiple hard drives so when a drive fails it can be replaced quickly without losing data or service is essential

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Staff: Microsoft Certified and Trained experts onsite 24x7x365

The days of the IT generalist are over.  Reliable operation means having the right trained experts onsite and available.  You don’t want someone to be reading the manual while your email is down

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Quality Assurance: External PCI and SAS Type II audits

Don’t take our word for it.  We have external audits by experts certifying our systems, procedures, and security. 

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“Barebones” minimum possible system

Reliable small business system

Hybridge

Hardware

1 server: $2,000

4 servers (2 CAS, 2 mailbox) plus shared NAS: $30,000

included

Blackberry

Forward mobile emails (no wireless sync)

1 server plus Blackberry Enterprise Server license: $6,500

included

Microsoft Windows Server (64-bit)

2 Servers (Exchange plus BES) $250 each per year

5 server licenses ($1,250 per year)

included

Microsoft Exchange 2010 Server

$233 per year

Four Exchange server licenses: $233 each per year

included

Windows plus Exchange Client Access License (CAL)

$39 per user

$39 per user

included

Outlook 2010 or Outlook for Mac 2011 license

$33 per user

$33 per user

included

Tape Backup Server

Run on Exchange server, software $1,000

Separate server, software and tape magazine: $4,000

included

Support staff costs (including setup, ongoing support, and vacation/emergency coverage)

$40,000

$80,000

included

Uptime Service Level

No guarantee, but single server/single disk means any outage will take hours or days to recover from

No guarantee, redundant servers protect against hardware failure or database corruption, but single site and single network make intermittent outages likely

99.99% uptime Service Level Guarantee