We have packaged everything your business needs to have a quality, reliable IT solution into our Complete Care service. At the core, you will find a friendly, responsive 24/7 helpdesk ready to help your employees quickly resolve their IT problems. We have added email, networking, mobile, security, backup, and a host of other features and packaged them as a complete solution for your business. Our flat, monthly rate includes everything – no hidden costs. We mean it: No hassle IT at a fraction of the cost.
Complete Care Includes:
- Unlimited access to our 24/7, US-based helpdesk
- Hybridge Complete Email - hosted and managed
enterprise email, web, and collaboration tools
- Online backup for laptops, netbooks, and desktops
- Setup and configuration of new mobile devices
- Proactive device and network management
- Security suite provided and installed on each laptop and
desktop, providing firewall, anti-phishing, and anti-virus protection
- Discounted scheduled onsite support hours for clients in the Menlo Park/Palo Alto/San Francisco Bay areas
- Fully managed migration from your current infrastructure
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Geek Details:
- 24 hours a day, 7 days per week support/US-based helpdesk accessible through phone, email, and Skype for all IT issues
- Includes all benefits and features of Hybridge Complete Email
- On-demand remote access to your computer from our helpdesk to directly fix issues wherever you are
- Full-time online backup for laptops, netbooks, and desktops, to ensure corporate data is secure and backed up no matter where your users are located
- Web hosting space for your internal and external
websites
- Domain name registration for your company (e.g. mycompany.com)
- Endpoint security suite provided and installed on each laptop and desktop, providing firewall, anti-phishing, and anti-virus protection
- Set up and configuration of new mobile devices
- Discounted set up, configuration, and data/app transfer for new PCs and laptops
- Applications managed 24 hours a day, 7 days a week for maximum reliability
- Real-time networks and device management to enable proactive remote support and troubleshooting
- Discounted site infrastructure and IT vendor management
- Fully managed migration from your current infrastructure
- Discounted scheduled onsite support hours for clients in the San Francisco Bay area
- Helpdesk and required onsite support for all IT issues, including network, firewall, applications, desktop/laptop, and mobile
Not included:
- License fees for applications other than security and backup (for example, we do not include Microsoft Office in this subscription)
- Additional cloud and server-based applications can be added as necessary to support your business
- Bulk online storage
Are you ready for a better IT solution?