Complete Email means we configure, activate and migrate you to our cloud-based, feature-rich (true mobile integration, shared calendaring and contacts, etc.) email platform. Our service is different from the rest in that you get our 24/7 help desk support for a truly hassle free communications solution.
Complete Email Includes:
- Microsoft Exchange 2010
- MS Outlook 2010 (PC) or 2011 (Mac), or use Apple mail.app
- Hosted and managed enterprise email, web, and collaboration tools
- Web and mobile access to your email
- Unlimited mail storage, distribution lists, email aliases and public folders for document sharing
- SharePoint and online backup
- Unlimited helpdesk and support for email and mobile access to your email
- Discounted scheduled onsite support hours for clients in the Menlo Park/Palo Alto/San Francisco Bay areas
- Full turn-key set up, activation and migration
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Geeky Details:
- Full Microsoft Exchange 2010 SP2 mailbox
- Hosting on multiple servers in separate datacenters to provide disaster recovery and business continuity
- Full License for Microsoft Outlook 2010 or Outlook 2011 for Mac (Microsoft Edition)
- Outlook, browser, and mobile access to your mailbox, calendar, and contacts
- iPhone, Blackberry, Android, Windows Mobile, Nokia, and other smartphone email support
- Windows, Mac, Linux, Android, Solaris, and most other operating systems email support
- Server-based anti-spam, anti-virus, and anti-phishing system
- Daily live backup of your mailbox, each backup is kept for
14 days
- Daily online backup of laptop/desktop email archive (PST) files
- Unlimited email storage
- Unlimited resource mailboxes (for things like conference rooms)
- Unlimited distribution lists and email aliases
- Unlimited Public Folders for document sharing
- Microsoft SharePoint or Google Docs online collaboration service with unlimited users (including 40 application templates such as Customer Relationship Management (CRM), Wiki, secure document library, project tracking, and team workspace)
- 99.99% Service Level Agreement
- 24 hours a day, 7 days per week support/US-based helpdesk accessible through phone, email, and Skype
- On-demand remote access to your computer from our helpdesk to directly fix issues
- Control panel to manage your accounts and features directly if desired
- Optional scheduled onsite support hours for clients in the San Francisco Bay area
- Fully managed migration from your current infrastructure
Additional:
- SharePoint storage above 50 MB
- Bulk online storage
- Mobile operator data transfer plans/charges
- Any device hardware or operating system support (choose our Hybridge Complete Care service for comprehensive device and operating system support)
Are you ready for a better IT solution?